import-export

I am having difficulty with importing as it shows that the total value does not match with the system-calculated value. What should I do?

This error typically occurs if the total value in your file does not align with the value calculated by the system. To resolve this, consider un-mapping the Total column on the mapping page. Here’s how you can unmap it,

  • In the Preview page of import, click Previous.
  • You will be taken to the Map field page. Here, scroll down until you find Total and click the X icon.
  • Then, click Next to proceed with the import.

Note: The Total column is optional and the system calculates the total based on the Quantity, Rate, Tax Percentage, TDS, Discount, Adjustments, and Shipping Charge columns that are mapped.


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