integrations

How do I share PDF with my customers through WhatsApp?

Yes, you can share PDF with your customer through WhatsApp. Here’s how:

  • Go to Settings, navigate to Integrations & Marketplace, and click WhatsApp.
  • Select any module under Message Templates.
  • Click + New Template or under More, click Edit to add the PDF to an existing template.
  • Check the box next to Include a PDF attachment along with this message. Know more about WhatsApp templates.

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