Download Mail Merge

Purpose

Use the download mail merge API to download the merged document created using your mail merge template.

Endpoints

Request Details

Request URL

{api-domain}/crm/{version}/{module_API_name}/{record_id}/actions/download_mail_merge

Header

Authorization: Zoho-oauthtoken d92d4xxxxxxxxxxxxx15f52

Scope

scope=ZohoCRM.settings.mailmerge.CREATE,ZohoWriter.documentEditor.ALL,ZohoWriter.merge.ALL

Sample Request

Copiedcurl "https://www.zohoapis.com/crm/v5/Leads/554023000003128089/actions/download_mail_merge"
-H "Authorization: Zoho-oauthtoken 1000.8cb99dxxxxxxxxxxxxx9be93.9b8xxxxxxxxxxxxxxxf"
-d "@input.json"
-X POST

In the request, "@input.json" contains the sample input data. 

Input JSON
  • mail_merge_templateJSON object, mandatory
    • name string, mandatory

      The name of the mail merge template you want to use.

  • output_formatstring, optional

    The format you want for the document. This can be pdf , html or docx. The default format will be pdf.

  • file_namestring, optional

    The file name you want for the document. Default value will be "download". Maximum size for file_name is 255 characters.

  • passwordstring, optional

    The password for the document. This is applicable when the output format is pdf.

Note

  • This api can support merge processing time upto 1 minute.

  • This api consumes 5 credits. Incase of failure, it consumes 1 credit

Sample Input

Copied{
  "download_mail_merge": [
    {
      "mail_merge_template": {
        "name": "mailmergename"
      },
      "output_format": "pdf",
      "file_name": "testdocument",
      "password": "tester"
    }
  ]
}

Possible Errors

  • EXPECTED_FIELD_MISSINGHTTP 400

    You have not specified the name in the "mail_merge_template" key.
    Resolution: You must specify the name of the mail merge template in the "mail_merge_template" key.

  • INVALID_DATAHTTP 400

    • You have specified an incorrect name of the mail merge template.

    • You have provided an invalid output format.

    • You have provided a file_name that is more than 255 characters in length.

    Resolution: Refer to the "details" key in the response for the API name of the field that has the error in the input and correct it.

     

  • INVALID_DATAHTTP 400

    You have specified an incorrect record ID in the URL.
    Resolution: Provide the right record ID in the URL. Use the Get Records API to get the record ID.

  • .
    INVALID_MODULEHTTP 400

    The module name is invalid.
    Resolution: Use the Modules API to get the API name of the module.

  • MANDATORY_NOT_FOUNDHTTP 400

    You have not specified one or more mandatory keys in the request.
    Resolution: Refer to the Input JSON section for the list of mandatory keys.

  • INVALID_REQUEST_METHODHTTP 400

    The HTTP request method is invalid.
    Resolution: The HTTP request method for this API is POST.

  • INTERNAL_ERRORHTTP 500

    Unhandled exception in server.
    Resolution: Contact the support team at support@zohocrm.com.

  • DEPENDENT_SERVICE_ERRORHTTP 400

    Document processing time is more than 1 minute.
    Resolution: You can make changes in your template like compressing images which will reduce the file size thus making the processing time shorter.