The smart choice
Cost savings and comprehensive features in one platform
Your customers interact with multiple teams as part of their journey with your business. Your support teams may require access to corresponding sales information of your customers, while your sales team may need to stay updated on marketing communication that has been sent out, and that is what Zoho CRM Plus helps your business with. With one CRM Plus license, a single and the same user can access all three departments - sales, service, and marketing. If you have team members in your sales department and you require the same members to access support and marketing departments as well, then this calculator is specifically designed for you.
CRM Plus License: Includes access to all features in CRM, Desk, Projects, Analytics, Social, Campaigns, Survey, and SalesIQ for 1 user per license. If you need additional users, you can purchase CRM Plus user licenses.
Add-ons: There are also separate add-ons available for Analytics, Social, Campaigns, Survey, and SalesIQ that can be added based on your usage.
The prices listed below are the additional costs that are not included in the CRM Plus license. If you select certain units and see a price of $0, it means that those units are already included in the CRM Plus license and won't incur any extra charges.
Local taxes (VAT, GST, etc.) will be charged in addition to the prices mentioned.
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Talk to Sales* Zoho pricing as of July 2023. This calculator provides only an estimate based on your inputs. Actual billing may vary based on your usage.
Understand what you pay for
Each product in the CX suite has its own specific unit that determines its price. To make it easier to understand:
- In Campaigns, the price is based on the number of people you want to send emails to or that you have in your contact list.
- In SalesIQ, the price depends on the number of visitors for whom you intend to implement live chat support.
- For Survey, it's the number of surveys you want to create and record.
- In Analytics, the price is determined by the number of rows of data to track and analyze.
- For Social, it's the number of brands to be managed.
- Finally, in Zoho CRM, Zoho Desk, and Zoho Projects, the price is based on the number of users who will be using them.
Understanding the pricing
Each product in the CX suite has its own specific unit that determines its price. To make it easier to understand:
- In Campaigns, the price is based on the number of people you want to send emails to or that you have in your contact list.
- In SalesIQ, the price depends on the number of visitors you want to track on your website.
- For Survey, it's the number of surveys you want to create and record.
- In Analytics, the price is determined by the number of rows of data to track and analyze.
- For Social, it's the number of brands to be managed.
- Finally, in Zoho CRM, Zoho Desk, and Zoho Projects, the price is based on the number of users who will be using them.
Thinking about what to choose?
Still thinking about what to choose?
Here's what you get when you purchase one user license for Zoho CRM Plus:
- Zoho CRM: Single user access to the ultimate edition of Zoho CRM including contact management, sales automation, workflow automation, and advanced analytics.
- Zoho Desk: Single user access to enterprise edition of Zoho Desk with features like ticket management, multi-channel support, and knowledge base management.
- Zoho Projects: Single user access to enterprise edition of Zoho Projects. Offers task management, resource allocation, Gantt charts, and time tracking.
- Zoho Campaigns: Use for a maximum of 5,000 email recipients or marketing contacts. Also includes email templates, campaign automation, A/B testing, and campaign analytics.
- Zoho Social: One brand's social media presence across Twitter, LinkedIn, Instagram and more. Schedule and publish posts, monitor engagement, and analyze performance.
- Zoho Analytics: Track and analyze up to 5 million rows of data per user license. Understand customer behavior, sales trends, and marketing performance.
- Zoho SalesIQ: Implement live chat support for up to 200,000 visitors per month on your website.
- Zoho Survey: Unlimited surveys and record up to 3,000 survey responses per month. Gather feedback, conduct market research, and measure customer satisfaction.
* You will also get all the features included in the highest edition of each product. Check out the complete feature list.
* Additional units in each product are calculated as add-ons.
The Zoho CRM Plus difference
CRM Plus is the pioneering unified bundle by Zoho. As a unified solution for sales, service, and marketing, CRM Plus offers a holistic approach to streamline your operations. It has continually evolved as an all-encompassing solution that combines the power of omnichannel marketing, automation, project management, sales force automation, customer support management, and AI analytics. Choosing CRM Plus becomes a strategic decision to optimize your CX efforts, enhances operational efficiency, and boosts your bottom line.
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