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Start a support session from within your Zendesk tickets. Resolve issues more quickly by viewing your customer's screen in real time.
Reduce incident resolution time by initiating secure remote support and screen sharing sessions right from your Service Now incidents.
Analyze and troubleshoot issues on your customer's computer by starting a remote support session right from your service requests.
Increase your ticket closure rates by initiating or scheduling a remote support session right from your tickets.
Access your users' computers from anywhere, with Spiceworks' Remote Support tool for Windows and Mac workstations.
Handle things directly — one click from a help desk ticket and you'll be remotely connected to your customer's computer.
Initiate a remote support session right from the live chat console, so your customers get instant support.
Import your Google contacts to your Zoho Assist account with a single click and get prompted whenever you want to start a remote support session with your customer.
Initiate remote sessions with your managed devices to troubleshoot and provide support.
Connect with managed Android and iOS phones or tablets and support customers from any location.
Access and control end user's workstation to enhance your service quality and to reduce your incident management time.
Remote control your customers devices to quickly identify the issue, provide timely resolution and preventing recurrence of incidents.
Integration, Bundling and White Labelling for OEMs and ISVs
Zoho Assist supports the integration of remote support capabilities into your Kiosks, Android/iOS Apps, OEM devices, ITSM or CRM solutions.Know More