Zoho 25 People Values and Convictions

25 Years of
Our Life’s Work

For more than 25 years, we've been committed to helping businesses run better, improving the lives of our employees, and growing the communities we call home. We can't wait to see what the next 25 years will bring.

Zoho 25

Impact is the key word

Guided by principles

People at the Core

Driving opportunity

While talent may be universal, opportunities are not. One of our key purposes is to provide opportunity to those who are underserved or otherwise ignored.

Embracing talent, not credentials

Embracing talent over credentials

We hire people for their potential, not the schools they attended. Instead, we offer candidates the chance to discover new skills and grow professionally.

Learnings in schools set foundations, but to further harness knowledge, passion is required. We hire people for their potential, and their willingness to learn.

Long-term investment in people

The best teacher is time, hands-on training, and the ability to explore different roles. We give employees the space and flexibility to discover for themselves how to drive value at Zoho.

Personality at work

Going to work shouldn't mean giving up your personality; it should be just as much about personal growth as about professional success. We make room for both.

Finding your life's work

When work is instilled with purpose and passion for decades, it becomes one's life's work. Invested for the long term, we cultivate people who truly believe in what they do.

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Values and Convictions

Redefining capital

We view capital as the collective capability contained within an individual or a group working for a common cause. Not in terms of dollars and cents.

Prioritising R&D

We believe in building technology capability and knowledge capital. At Zoho, R&D takes precedence over sales and marketing, and that's how we've expanded our product portfolio, year by year.

Committed to privacy

Convictions play a crucial role in making business decisions, and protecting customers' privacy is one of them. As a result, we don't use third-party trackers, we don't sell your data, and we don't run ads inside our apps.

The limits of "measurement"

Not everything that can be measured should be. Not everything that is measured is important. Intangible assets—like our culture, our people, and our passion—are what truly matter to us.

Principles before profits

Business profitability means nothing if we are morally bankrupt. Driven by strong, deeply-held principles, we want to focus on serving the greater good, not just the bottom line.

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What our customers and partners say

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The decision to partner with Zoho was a big decision for us. However, it came down to one solid reason: Zoho is not for sale. That is one more thing that is very very special about Zoho.
Kyle David CEO, The Kyle David Group LLC.
Zoho's philosophy of supporting remote workers who live, work and lead in their home communities is important to us as an international business.
Julie Vails Founder, The Mahalani
CCSP takes pride in promoting kindness, aspiration, accountability, attention to detail, and integrity. In all that we do and hold ourselves accountable for... no partner better walks that path than Zoho.
Marc Fishman Director of Sales and Marketing, Call Center Sales Pro

What our customers and partners say

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Our goal at Heroes of Digital is to save SMEs from ineffective digital marketing. It's important that we place principles over profits, and focus on serving our clients well. Zoho has similar values, and we've seen them investing into R&D and continuously improve the Zoho suite of software. With working from home becoming a new normal, Zoho has enabled us to adapt with ease
Xavier Tan Co-Founder, Heroes of Digital
It doesn’t matter where you are located, or the circumstances of your situation, you still want reliability and security in your tools. Zoho’s wide ranging and reasonably priced toolkit covers most options any size of networked business requires to keep functioning from an office, at home or on the move. The trust in the Zoho brand stems from the delivered promise of being neutral; in not owning or using customers’ data and not offering advertising in their tools. In these difficult times, that additional peace of mind allows you to focus completely on the projects, and could be the difference between success and failure.
Kannan Chandran Founder of E-Quill Media (Pte Ltd)
It was a leap of faith for us to consolidate onto Zoho. As a growing company with people in multiple cities, cultures and technology maturity, we needed a partner who could provide THE operating system for our business. But more importantly we need one with empathy. It was an obvious choice for us in the end. The choice represented value, common sense and appealed deeply to our ideals of how we treat people. We share similar traits and can only admire and aspire to the people matters success that is Zoho.
Kunalan Chakravarthy Chief executive of Priority Consultants Group (Pte Ltd)

The Zoho family